federal workers


There has been a big focus on improving federal recruitment and hiring during the past two years, particularly for some mission-critical occupations. But this is only half the battle. More than ever, federal agencies must also spend time, attention and resources to retain key talent.

Employee attrition in the federal government historically has been quite low, but ignoring the importance of employee turnover, particularly in an environment of budget cuts and hiring constraints, would be a mistake for government managers, workforce planners and human resources professionals. Keep reading →


Americans are more satisfied with services provided by the U.S. federal government than they were a year ago, according to a report released today by the American Customer Satisfaction Index (ACSI).

ACSI results show that citizen satisfaction with federal government is up 2.3% to 66.9 (on a 0-100 scale) for 2011. The improvement, however, comes on the heels of a large decline for federal services, when citizen satisfaction tumbled nearly 5% to 65.4 between 2009 and 2010. Keep reading →


In the land of big-time deficits and trillion dollar budgets, Congress is spending less money on at least one thing.

Itself. Keep reading →


President Obama called on Congress to reinstate Presidential authority to reorganize and consolidate the federal government in order to drive proposals to streamline government services, focusing first on agencies that serve American businesses.

“We live in a 21stcentury economy, but we’ve still got a government organized for the 20thcentury. Our economy has fundamentally changed – as has the world – but the government has not. The needs of our citizens have fundamentally changed but their government has not,” President Obama said. Keep reading →


Since the end of the Cold War more than 20 years ago, senior civilian and military leaders, our allies and the business community have criticized the nation’s export control system as being unnecessarily cumbersome and counterproductive. Instead of benefiting American interests, they said, it has done a poor job protecting sensitive technology while blocking U.S. manufacturers from legitimately selling less vital products to buyers overseas.

Brian Nilsson, a Commerce Department employee on detail to the White House, accomplished what many had tried and failed to do in the past-he brought together stakeholders with entrenched interests to design and begin implementing a new system that will more effectively protect our national security and help American businesses compete in the global marketplace. Keep reading →


As the firewalls and silos that made up an obstructive government of the past have come down, Bev Godwin’s been working to entice the public to interact and absorb information via web and social media tools.

As director of GSA’s Federal Citizen Information Center (FCIC), Godwin helps federal agencies develop, promote and distribute useful communications on many channels – USA.gov, GobiernoUSA.gov, 1-800-FED-INFO, email, web chat, social media, publications online or by mail, and on laptop, mobile, and e-reader. Keep reading →

The Telework Enhancement Act of 2010, signed into law a year ago this month by President Obama, created a lot of buzz around the word ‘telework.’

According to the Office of Personnel Management (OPM) memorandum, the Act provides a framework for agencies to better leverage technology and to maximize the use of flexible work arrangements, which will aid in recruiting new federal workers, retain valuable talent and allow the government to maintain productivity in various situations. Keep reading →

When USAJOBS — the online portal for federal jobs — shut down for a few days in October to launch it’s new website, government job seekers and recruiters had high expectations for the potential features and functionality. With fresh updates that included the ability to upload several resumes, determine an applicant’s hiring eligibility and conduct a more advanced search, users were excited to test out “USAJOBS 3.0.”

Unfortunately, the honeymoon period was short-lived. Users were faced with several frustrating issues and, at times, applications were not being successfully delivered to the agencies — partially due to the unprecedented number of visitors that bogged down servers and hindered optimal site functionality. Keep reading →

February’s “snowmaggeddon” storm that trapped commuters in their cars for hours during evening rush hour, has prompted a new set of dismissal and closure notifications for federal employees aimed at preventing a repeat of such problems.

Office of Personnel Management Director John Berry announced the new procedures Thursday. Keep reading →

February’s “snowmaggeddon” storm that trapped commuters in their cars for hours during evening rush hour, has prompted a new set of dismissal and closure notifications for federal employees aimed at preventing a repeat of such problems. Keep reading →

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