Workforce


Think about the last time you met a professional contact at a conference. Did you only talk about your most recent project at work, or did you delve into topics like your family or favorite television shows? My hunch is that you blended the personal and the professional as you built the initial rapport of the relationship.

Why do organizations expect their employees to interact on social networks — whether it’s Facebook or Twitter or an internal collaboration tool like Yammer — as if they are any different? Why do they force employees to focus only on work topics and fend off the family photos, recipes and recent celebrity buzz? Keep reading →


There has been a big focus on improving federal recruitment and hiring during the past two years, particularly for some mission-critical occupations. But this is only half the battle. More than ever, federal agencies must also spend time, attention and resources to retain key talent.

Employee attrition in the federal government historically has been quite low, but ignoring the importance of employee turnover, particularly in an environment of budget cuts and hiring constraints, would be a mistake for government managers, workforce planners and human resources professionals. Keep reading →

The federal workforce, 2.1 million strong, has been the subject of growing criticism as of late. Much of the criticism is unfair. There are many dedicated people working in the federal government; though there are certainly some clinging to the status quo. In any case, in a terrible economy, public calls for federal workforce accountability are entirely reasonable.

One reform measure would be to change what has become tantamount to an indefinite tenure system for the federal workforce. Renewable, four-year term appointments for new employees entering government would increase the accountability of federal positions without causing major disruption. This would begin to counter the criticism. Keep reading →


Since the end of the Cold War more than 20 years ago, senior civilian and military leaders, our allies and the business community have criticized the nation’s export control system as being unnecessarily cumbersome and counterproductive. Instead of benefiting American interests, they said, it has done a poor job protecting sensitive technology while blocking U.S. manufacturers from legitimately selling less vital products to buyers overseas.

Brian Nilsson, a Commerce Department employee on detail to the White House, accomplished what many had tried and failed to do in the past-he brought together stakeholders with entrenched interests to design and begin implementing a new system that will more effectively protect our national security and help American businesses compete in the global marketplace. Keep reading →


Becoming a whistleblower is often a risky and difficult path for federal employees, and so is finding the truth and protecting those who have exposed wrongdoing from being fired, punished or harassed.

Dan Meyer, director of civilian reprisal investigations with the Office of the Inspector General at the Department of Defense (DOD), took the job of protecting whistleblowers to new and often perilous territory — the Pentagon’s intelligence and counterintelligence communities and the murky world of top secret or “black” programs. Keep reading →


In December 2010, the U.S. Senate ratified a new Strategic Arms Reduction Treaty (New START) with Russia, a significant breakthrough that requires a scaling back of Cold War-era nuclear arsenals and the resumption of mutual inspections that lapsed in 2009.

Working behind-the-scenes on this important arms control treaty was Paul Dean, a State Department lawyer who is credited as one of the legal architects of the accord. During a two-year period, Dean participated in the bilateral negotiations, helped draft the treaty, wrote a 200-page legal analysis, provided legal counsel and solutions to vexing issues during the Senate ratification debate, and then worked to ensure final Russian approval.

“You have negotiators that discuss the concepts, but you then need someone to frame it into a binding legal document-that’s what Paul did,” said Harold Hongju Koh, the State Department legal advisor.

He was the lawyer best suited to work the delicate national security and political issues, resolve those issues and to help ensure the treaty would be ratified,” said Highsmith. “He is what service to America is all about.” – Newell Highsmith

Newell Highsmith, an assistant legal adviser at the State Department, said Dean had “great mastery and confidence of the subject matter,” and worked closely with various U.S. agencies, including the intelligence and defense communities. He said Dean also developed a rapport with his Russian counterparts, solved problems for policy negotiators and later gained the confidence of members of the Senate during the politically-charged ratification debate.

“He has a willingness to take ownership and make himself the go-to person, the person everyone goes to for advice,” said Highsmith. “Paul had the right creativity to do that and not undermine principals, while working on complex and politically touchy issues.”

Dean spent six months in Geneva taking part in the negotiations with the Russians, serving as one of two legal counsels to the large U.S. inter-agency team. His duties included providing advice on the legal ramifications of various proposals and options, and ensuring that language in the English and Russian versions of the treaty carried the same legal meaning.

After negotiations were completed, Dean worked to complete a transmittal package for the U.S. Senate, finding creative ways to address senatorial concerns while protecting presidential prerogatives. Through the summer of 2010, he worked on answers to nearly 1,000 written questions from senators, prepared administration witnesses for hearings and negotiated with key senators and staff to find solutions to several last-minute challenges.

“Many of the proposals from senators raised legal and policy questions, requiring Paul to devise clever on-the-spot solutions that were acceptable to parties with vastly different interests,” said Koh.

Dean said getting the treaty through the Senate was, at times, “pretty confrontational,” and he saw his role as stepping in with legal advice and ideas to “moderate the process.”

“There was a vigorous debate about the substance of the treaty, in particular, the treaty’s impact on U.S. missile defenses. I walked Senate staff through the treaty’s detailed provisions to help assuage their concerns,” said Dean.

After the 71-26 ratification vote, Dean worked closely with his Russian counterparts to help ensure approval by the Russian legislature. Again, he worked to alleviate Russian concerns, answering questions about the tough debate on Capitol Hill and some amendments that were made to the Senate’s Resolution of Advice and Consent. He engaged in a series of direct talks with the Russian legal adviser, helping persuade officials in Moscow to take important U.S. concerns into account and showing that the essential obligations of the treaty had not changed.

Dean began his legal career at a prestigious Washington corporate law firm just days after the Sept. 11, 2001, terrorist attacks, an event he said inspired in him a sense of obligation to devote his energy and talents to a greater purpose.

“I have a clear memory of talking with friends about foreign policy issues and thinking, ‘we should be a part of that,'” said Dean, who began working at the State Department in 2003.

Highsmith said Dean has proven himself to be a creative thinker, and someone who could “see problems before they arise.”

“He was the lawyer best suited to work the delicate national security and political issues, resolve those issues and to help ensure the treaty would be ratified,” said Highsmith. “He is what service to America is all about.”

Paul Dean was a 2011 Service to America Medal finalist for the National Security and Internatioal Affairs category. This award recognizes a federal employee for a significant contribution to the nation in activities related to national security and international affairs (including defense, military affairs, diplomacy, foreign assistance and trade). This medal is accompanied by a $3,000 monetary award.

Photo credit: Sam Kittner

NASA and the U.S. Agency for International Development (USAID), plus the State Department, NIKE, Inc. and other private-sector partners, have been collaborating on a unique venture that identifies and provides support for innovative ideas and technologies dealing with such global challenges as water resources, clean air, health care and energy. Keep reading →


As the firewalls and silos that made up an obstructive government of the past have come down, Bev Godwin’s been working to entice the public to interact and absorb information via web and social media tools.

As director of GSA’s Federal Citizen Information Center (FCIC), Godwin helps federal agencies develop, promote and distribute useful communications on many channels – USA.gov, GobiernoUSA.gov, 1-800-FED-INFO, email, web chat, social media, publications online or by mail, and on laptop, mobile, and e-reader. Keep reading →

In March 2010, the Federal Communications Commission (FCC)unveiled a National Broadband Plan setting the country’s telecommunications and technology priorities for the next decade, and establishing high-speed Internet as America’s leading communications network.

The FCC’s ambitious blueprint proposed “connecting all corners of the nation” with a robust and affordable broadband communications system that will transform the economy and American society, changing the way we educate children, deliver health care, manage energy, ensure public safety, engage government and compete in the global marketplace. Keep reading →


On Jan. 31, 2000, Alaska Airlines Flight 261 plunged 18,000 feet into the Pacific Ocean, killing all 88 people on board. This was also Sharon Bryson’s first day as head of a National Transportation Safety Board (NTSB) program that assists survivors and family members of those killed in transportation disasters.

Bryson quickly grabbed her “go-bag” and headed to the West Coast to support the distraught families of the victims, a crucial but heart-wrenching task that she has undertaken more than 140 times. Keep reading →

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