Gwynne Kostin

One-third of federal executives involved with mobile technology say their agencies are now “walking” or “running” with mobile technology. But a number of barriers remain. And while government managers believe mobile technology can contribute significantly toward improved productivity and savings, the need to invest in new and more modern business processes remains critical to realizing the full potential of mobile technology in government.

That’s according to a new government-wide research study released today by Breaking Gov and presented during a one hour Breaking Gov webcast today, that began at 11:00 a.m. and will be available for viewing on demand. Keep reading →

GSA has now launched the Digital Services Innovation Center, a key piece of the White House’s new digital government strategy released in late May. The strategy was designed to ensure federal agencies use emerging technologies to serve the American people as effectively as possible through improved web services and mobile applications.

Over the next 10 months, the center is charged with meeting a number of specific digital strategy milestones to deliver digital services and government information anywhere, anytime and on any device.
_____________________________________________________
This article originally appeared as a blog on GSA.gov. For more news and insights on innovations at work in government, please sign up for the AOL Gov newsletter. For the quickest updates, like us on Facebook.
_____________________________________________________
The Center will engage agencies across government by serving as a virtual hub to accelerate innovative digital services. Initial efforts are underway establishing shared solutions and training to support infrastructure and content needs across the federal government, and identifying and providing performance and customer service satisfaction measurement tools to improve service delivery. Keep reading →

The federal government’s chief information officer, Steven VanRoekel, said his office, the Federal CIO Council, the Federal Web Managers Council, and various agencies have “hit the ground running and are already hard at work” implementing the Obama Administration’s new Digital Government Strategy formally announced May 23.

Writing in a White House blog posted last night, VanRoekel said: Keep reading →

With federal agencies and departments developing a myriad of mobile applications for citizens, and agency employees, the government should be moving to develop application tools that are platform agnostic and have multiple uses, according to Dr. Rick Holgate, who played a leading role in developing the mobility recommendations in the government’s new digital strategy.

The new digital government strategy, released May 23 by the Office of Management and Budget, accompanied by a memorandum from the White House, is designed to give agencies a roadmap on how to embrace and optimize use of digital technology. It combines earlier efforts on the government’s original mobility strategy and a lesser-known web reform strategy, said Holgate, CIO of the Bureau of Alcohol, Tobacco, Firearms and Explosives. Keep reading →

The much-anticipated Digital Government Strategy was released as a presidential memo on May 23.

It was worth the wait and certainly didn’t disappoint, delivering strong ideas and including many self-imposed deadlines. Keep reading →


“We want to disrupt the U.S. Government and we want your help,” declared an ever-animated Todd Park, the chief technology officer for the federal government at a New York technology start-up event today.

“We’re looking for some bad-ass innovators to work on some game changing projects,” said Park, walking back and forth on a stage set inside a cavernous building on one of New York City’s Hudson River piers. Keep reading →


Mobile technology will clearly take a higher profile role as federal leaders develop IT plans in the coming year, but it was clear from several who spoke on the topic Thursday that strategies vary widely between agencies.

Speakers at a mobile government summit at the Hotel Monaco in Washington, D.C., said mobility plans must be integrated into ongoing efforts rather than evolving as a separate entity. (See related story, “Federal Mobility Plan Takes Shape.”) Keep reading →

Federal agencies trying to plot their path toward a mobile future need to be willing to say “yes” to pilot programs even if the outcomes are hard to predict, said Veterans Affairs CIO Roger Baker today in a panel discussion at the Executive Leadership Conference.

But even if agencies move forward to embrace mobile technologies, they must also resolve,” How do we work around interagency silos to share these services,” said Gwynne Kostin, director mobile, GSA Office of Citizen Services and Innovative Technologies. Keep reading →