federal websites

Social Media: The Evolving Revolution

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A recent interesting study by the Sunlight Foundation states that Twitter “has become an important tool for social revolutions and civilian mobilization” worldwide. It also says that Twitter has been “embraced” by the U.S. Government, notably the U.S. State Department through its embassies.

The Sunlight study suggests that embassy use of Twitter is “largely an organic process, and one that has outpaced headquarters.” I would say that throughout the U.S. Government, use of new media is an organic process, just as the move to the web was such a process in the last decade. Keep reading →

 /  Published August 3, 2012 at 11:00 AM

VanRoekel Hints At Plans Behind Digital Strategy Due Out This Week

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Federal CIO Steve VanRoekel is expected to release the details this week of a long-awaited digital strategy document, laying out his vision and direction for how federal agencies should expect to use information and mobile technologies moving into the future.

Agency CIOs and others who’ve seen the document aren’t saying what’s in it. And VanRoekel didn’t tip his hand Sunday evening during a keynote speech to a group of government and contracting executives gathered in Baltimore to attend the Government Information Technology Executive Council (GITEC) summit. Keep reading →

 /  Published May 21, 2012 at 7:05 AM

Report Indicates E-Gov Continues Upswing

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Americans are more satisfied with services provided by the U.S. federal government than they were a year ago, according to a report released today by the American Customer Satisfaction Index (ACSI).

ACSI results show that citizen satisfaction with federal government is up 2.3% to 66.9 (on a 0-100 scale) for 2011. The improvement, however, comes on the heels of a large decline for federal services, when citizen satisfaction tumbled nearly 5% to 65.4 between 2009 and 2010. Keep reading →

 /  Published January 19, 2012 at 12:01 AM

New Report Details Overgrowth Of Federal Websites

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Years of decentralized efforts by federal agencies to share information using the World Wide Web have resulted in a tangle of thousands of government websites, a fifth of which are no longer in use, according to a new government report.

The new “State of the Federal Web Report,” released Dec. 16 by a government task force, represents the first comprehensive review of federal websites, following the Obama administration conclusion earlier this year that there were simply too many government websites. Keep reading →

 /  Published December 21, 2011 at 8:16 AM

Wanted: Your Ideas to Improve Federal Websites

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The General Services Administration launched its own town hall meeting online Monday to gather ideas from the public on how to improve federal websites.

On Day 1 of the daily dialog-a-thon at Usa.gov/webreform/dialogue, 50 people logged on to offer their ideas and suggestions for making government websites better to read and easier to understand. Keep reading →

 /  Published September 19, 2011 at 4:17 PM

Government Seeks Great Website Ideas

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In an effort to better serve the public through technology, the government is seeking ideas from the public on how to improve federal websites.

Beginning 9 a.m. Monday, USA.gov will list times and subjects for two weeks of daily dialog-a-thons to gather the public’s ideas. There will be one-hour sessions of specific topics such as Social Security. Keep reading →

 /  Published September 16, 2011 at 4:14 PM