Customer Satisfaction and Service

A new free mobile app from the FBI allows parents to instantly share crucial information with authorities if a child goes missing.

Child ID app-the first mobile application created by the FBI-provides a convenient place to electronically store photos and vital information about your children, such as height and weight, that can be show to security or police officers on the spot. It also allows users to quickly and easily e-mail the information to authorities. The FBI and iTunes will not collect or store any photos or information that you enter in the app. All data resides solely on the user’s mobile device unless it’s sent to authorities. Keep reading →

The Department of Energy has completed an overhaul of its web site that offers consumers and businesses better access to money- and energy-saving information and resources and department officials.

The redesign makes a cutting-edge, interactive information platform that will save taxpayers more than $10 million annually, according to a department statement released today. Keep reading →