In a first by a federal financial regulator, the new Consumer Financial Protection Bureau (CFPB) has launched a public database of consumer complaints about credit cards – including the name of the company issuing the card.
“No longer will consumer complaints only be known to the individual complainant, bank, regulator, and those in the public willing to pursue this information through the Freedom of Information Act,” said CFPB chief of staff and acting assistant director,blog posted June 19. Keep reading →