Accenture

The Veterans Affairs Department’s move to a cloud-based email system for its employees is nothing if not meticulous. When fully rolled out, in 2014, the new platform will give about 400,000 VA users — and eventually up to 600,000 — an array of collaborative tools and eventually yield tens of millions of dollars in savings on IT infrastructure for the department, VA officials expect.

But for the near term, in a carefully planned first phase, the department plans to migrate 15,000 users to Microsoft 365 for Government within a separate community cloud, by the end of March, said Charles De Sanno, VA’s executive director of enterprise systems engineering. Keep reading →

Citizens in seven leading countries suggest that the gap between government and the private sector is narrowing when it comes to delivering services electronically, according to a newly-released study.

Though the research reaffirms that governments have more work to do-and that some nations, such as Singapore, are much farther along than others in serving citizens electronically-the study’s findings also suggest that governments have come farther in their game of catch up with the private sector than many observers have suspected. Keep reading →


Christopher L. Smith
, who is retires next month as the U.S. Department of Agriculture’s chief information officer is taking up new duties as U.S. federal chief technology and innovation officer for Accenture Federal Services, officials at Accenture announced today.

Smith will assume the new position on April 9, following his April 7 retirement from USDA, where he served as CIO since 2009. Keep reading →