Citizen Services

Feds@Work: Electronic Tracking Technology Improves Care for Victims of Natural Disasters

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This is one in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features H. Allen Dobbs, Chief Medical Officer, National Disaster Medical System at the Department of Health and Human Services is a finalist for the Samuel J. Heyman Service to America Medal, Career Achievement category.

By The Partnership for Public Service Keep reading →

 /  Published June 18, 2012 at 10:00 AM

Feds@Work: Young Physicist Pioneers Magnetic Resonance Discoveries for NIST

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This is one in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features Jacob Taylor, a physicist at the National Institute of Standards and Technology. Taylor is a finalist for the Samuel J. Heyman Service to America Medal, Call to Service category.

Jacob Taylor, a young physicist at the National Institute of Standards and Technology (NIST), has made pioneering scientific discoveries that in time could lead to significant advances in health care, communications, computing and technology. Keep reading →

 /  Published June 14, 2012 at 7:00 AM

Mobile Milestones: TSA Releases App To Help Travelers And Identify Threats

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This is one in a regular series on the latest innovation in mobile apps and mobile technology in the federal government.

The Transportation Security Administration has developed a mobile application which, on the surface, helps travellers, but which also makes the TSA’s job of weeding out potential threats to the system easier as well. It also allows customer feedback in real time. Keep reading →

 /  Published June 13, 2012 at 2:00 PM

NY Bill Sparks Debate On Value of Internet Anonymity

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The New York State legislature is debating a bill that, if passed, will give recourse to victims of hurtful or derogatory forum comments made by anonymous users on New York-based newspaper, blog, and company websites.

“A web site administrator upon request,” the Internet Protection Act reads, “shall remove any comments posted on his or her web site by an anonymous user unless such poster agrees to attach his or her name to the post…” Keep reading →

 /  Published June 12, 2012 at 2:00 PM

Feds@Work: USPTO Flourishes Under Telework System

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This is one in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features a finalist for the Management Excellence medal, Danette Campbell a Senior Telework Advisor at the U.S. Patent and Trademark Office.

The U.S. Patent and Trademark Office (USPTO) is the federal government’s leading agency when it comes to teleworking, resulting in increased employee productivity, significant cost savings and improved morale. Keep reading →

 /  Published June 11, 2012 at 7:00 AM

The Value Of Weather Data: Who Should Pay For Emerging Services?

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2011 was the second costliest year for weather events with 14 disasters resulting in more than $1 billion in damages. Although there were numerous fatalities, many lives were saved as a result of better forecasts that were fed by higher quality data from observing systems on orbit, in the air column and on the ground. The bottom line is that accurate weather data saves lives and protects property.

As new weather data models emerge, however, the issue of who pays for weather observations is becoming a growing topic of debate. Keep reading →

 /  Published June 7, 2012 at 8:00 AM

Feds@Work: Community Garden Innitiative Takes Root Nationwide

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This is the third in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features a finalist for the Citizen Services Medal, Livia Marques, director of the People’s Garden Initiative at the Department of Agriculture in Washington, D.C.

A challenge by Agriculture Secretary Tom Vilsack for employees to create gardens at department facilities has blossomed into a community movement involving 798 partner organizations and more than 1,600 “People’s Gardens” located in all 50 states and overseas. Keep reading →

 /  Published June 7, 2012 at 7:00 AM

AFT Introduces Mobile App for Bureau Information, News

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In order to provide access to news updates and other agency information on mobile devices, the Bureau of Alcohol, Tobacco, Firearms, and Explosives created the ATF App. Keep reading →

 /  Published June 5, 2012 at 3:07 PM

Feds@Work: How Joint Effort Helped Curb Preventable Medical Errors

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This is the second in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features Citizen Services Medal finalists Heidi King, director of the Patient Safety Solutions Center, TRICARE Management Activity at the Department of Defense, and James Battles, social science analyst at the Agency for Healthcare Research and Quality, Department of Health and Human Services.

Every year, tens of thousands of patients die or are harmed by preventable medical errors such as pharmaceutical prescription mistakes, hospital acquired infections and surgical missteps. Breakdowns in communication among doctors, nurses and other care providers are a leading cause of these tragic errors. Keep reading →

 /  Published June 5, 2012 at 8:37 AM

Feds@Work: NIH’s Neal Young,World Expert On Bone Marrow Failure

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This is the first in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features a finalist for the Science and Environment Medal, Dr. Neal Young, Chief of the Hematology Branch, National Heart, Lung and Blood Institute at the National Institutes of Health.

Dr. Neal Young is the world’s leading expert in the field of bone marrow failure, engaging in groundbreaking research that has led to life-saving treatments for a rare and deadly blood disorder known as aplastic anemia. Keep reading →

 /  Published June 1, 2012 at 10:57 AM
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