When thinking about the U.S. Army, images of soldiers in combat are usually the first that come to mind. However, the Army is more than just squadrons of soldiers – it’s a well-oiled machine, full of processes that make it all run smoothly. And at the center of it all is the U.S. Army Training and Doctrine Command (TRADOC) Headquarters, the command center of the U.S. Army, where officials oversee the training of Army forces, develop operational principles and construct new weapons systems. With 33 schools and 16 Army installations it’s no surprise that we have an immense technology infrastructure ranging from security to wireless access to printing.

In 2010, TRADOC relocated from Fort Monroe (Hampton, Va.) to Fort Eustis (Fort Eustis, Va., pictured above), and was charged with consolidating its 32 different printer manufacturers, including approximately 1,300 printers spread across 32 buildings for 2,300 users. We were also tasked with creating a more efficient print infrastructure, reducing printing costs, and improving document security and compliance, all while enhancing the user experience – and all with a single vendor. Keep reading →