Booz Allen Hamilton

It’s been a little more than a year since Admiral Thad Allen (USCG-Ret.) joined Booz Allen Hamilton as a senior vice president after a storied career with the U.S. Coast Guard, and serving as National Incident Commander for the Department of Homeland Security in the aftermath of the Deepwater Horizon Oil Spill.

Breaking Gov contributor Dan Verton sat down with Allen to discuss the importance of innovation and the challenges frontline federal government managers face when trying to implement new innovations. He also discussed some of the priorities for the future of homeland security outlined recently by Booz Allen Hamilton, on the occasion of the tenth anniversary of the creation of the U.S. Department of Homeland Security (DHS).

Breaking Gov: How important is the concept and practice of innovation to the Department of Homeland Security as we look toward the next 10 years of the homeland security mission?

Adm. Thad Allen: I don’t think there’s any doubt that innovation has been the key to the success of this country since our revolution. The ability to innovate, create new things and bring them to market progress the country along.

I think the real issue is how do you enable innovation in a government department or across the government? How quickly can you recognize technologies and bring them to bear on the problems you’re dealing with?

We have a whole host of regulations and federal acquisition regulations. We’re concerned about who we sell business to in the federal government. There are groups that we want to help and encourage, such as small business and the middle class. We need to figure out a better way to identify innovative capabilities that we can bring to bear in the homeland security area.

I don’t think right now the current acquisition procedures or requirements development procedures are mature to the point where we can move as rapidly as we need to.

Is it just the acquisition side of the equation, or is it the federal culture that does not encourage innovation from frontline managers?

Allen: The whole notion of innovation is a challenge across the government. What you have is a set of regulatory requirements that take time [and] they’re difficult to work through for new and challenging technologies. And then there’s a question of whether or not the people in government are technically qualified to understand those new technologies.

I think there’s a dual challenge. One is a process challenge. How do we make the process simpler? But there’s a content challenge. If you don’t understand the technology regarding cloud analytics [as an example] or what a cloud reference architecture can do, or what high performance computing can do, then you don’t make real good decisions about the acquisition of technology or make policy and budget decisions that enable that.

Are efforts such as the FedRAMP process helping agencies to innovate and adopt new technologies?

Allen: In the current budget environment, we can’t afford to have multiple stovepipe systems, multiple licensing fees, and multiple costs for software platforms. The downward force on funding is going to force the integration of software and data sets.

Then, once you get them in one place, it’s easier to make a fundamental change in how you actually manage the data. It’s something we’re going to have to do and it’s going to be required for mission execution.

More importantly, I don’t think we can operate the systems we’re operating right now and stovepipe them in proprietary systems in the current budget environment.

Our theory is, it takes a network to defeat a network.”

How do you see future of Homeland Security changing?

Allen: I believe terrorism is nothing more than political criminality; so you’re really dealing with a criminal organizations involved in criminal activity. The things all criminal organizations need to succeed is …they need to have a source of financing, they have to talk, they have to move, and they have to spend money to be successful. That is a network.

When you look at our law enforcement organizational structure and how we deal with terrorism, we tend to focus particular threat streams on particular agencies, and that’s how we employ them, like the Drug Enforcement Administration; (the Bureau of) Alcohol, Tobacco and Firearms; the US Secret Service; Immigration and Customs Enforcement.

Our theory is, it that takes a network to defeat a network. And if we’re going to do that properly, we’re going to have to break down the walls between those jurisdictions, particularly with regards to how we share information.

Read more from Thad Allen in an op-ed he wrote for Breaking Gov last year on the importance of separating the value of public service from the politics.


COMMENTARY: For quite some time now, Americans have been hearing about the dire state of infrastructure in the US. It’s clear that traditional sources of funding new projects and repairs are struggling to keep the nation’s infrastructure from falling apart, let alone thrive. What isn’t as clear is how to fix it.

Formula grants distributed through the Highway Trust Fund have long been the preferred way to fund infrastructure. But the inefficiency of earmarks and the decrease in revenues from the gas tax are posing significant challenges for this funding model. Keep reading →

When it comes to carrying out the work of the federal government, few initiatives have held greater promise or importance than the Senior Executive Service.

Commissioned by Congress more than three decades ago, the SES program was envisioned as a way to attract and develop an elite corps of America’s highest caliber executives and deploy them across the federal government to address both immediate and longer term management needs within federal agencies. Keep reading →

Two separate but related events took place in recent days that individually were important moments in the rapid evolution of the cyber threat domain. When you combine these two events, clearly you can see their significance.

Both events serve as strong indicators of the concern over cyber attacks, as well as a barometer for the current state of digital conflict. Keep reading →

2011 could very well be called “Year of the Cyber Attack” given the thousands of reported and unreported hacking events. There is no doubt cyber threats facing governments and companies have certainly increased, but they’ve been met by host of powerful new ways to respond to them. Like a sickness to the body, industry and government have been working hard to build immunity with varying degrees of success.

Virtualization and cloud strategies now allow large and small companies to manage their data architecture with a flexibility that was impossible a few years ago. New collaboration software allows them to share documents more reliably on secure storage spaces. Modern data centers allow them to make their data continuously available to those who should have access to it, and invisible to those who don’t. The exponential growth of mobile devices drives an exponential growth in security risks. Keep reading →

In 2007, Admiral Thad Allen had a feeling that something was changing in the workforce he led. There was something fundamentally different about the new generation of men and women in the Coast Guard. So Allen, who had become the 23rd Commandant a year earlier, did what nobody would expect a 36-year veteran to do — he embraced social media and started blogging.

“I was sensing a change with the advent of social media and how young people were aggregating [data] and producing behaviors without being in each other’s presence,” said Allen, who spoke to Breaking Gov contributor Dan Verton at his new Booz Allen Hamilton office in McLean, Va., last week about a variety of management topics, including the importance of “meta-leadership” in government. Keep reading →

Sen. Mark Warner (D-Va.) is no stranger to the government technology community. As founder and managing director of Columbia Capital, a venture capital firm, he helped found or invest in a number of technology companies, including Nextel.

So it was a logical leap when Warner reached out to the Northern Virginia Technology Council in 2010, asking for recommendations for remedying the major record-keeping deficiencies discovered at Arlington National Cemetery. Keep reading →

Government leaders know there will be no silver bullets, only hard choices, when it comes to preparing the inevitable budget cuts now facing federal agencies.

The question is, how will they proceed? Keep reading →

About This Program:
In this mini-documentary exclusive for Breaking Gov, award-winning journalist Dan Verton brings us back to the day that changed the world and traces the evolution of the homeland security mission through the eyes of three men who were present at its creation.

This is the story of the birth and evolution of the Department of Homeland Security (DHS) as told by the nation’s first secretary of Homeland Security, the deputy for counterterrorism on the National Security Council, and the CIA’s deputy director of intelligence, who would go on to become the first Staff Director for the House Select Committee on Homeland Security. Keep reading →

If the experiences of DHS and ODNI are any guide, the success or failure of reorganization may depend on dynamics and relationships that transcend the immediate borders of the new department or agency.

A new government enterprise does not exist in a vacuum, but must operate within a super system of sister departments, White House councils and czars, and congressional oversight
committees. While these institutional actors are rarely taken into account by those who design a new agency, they can have a profound impact on those charged with building and running the organization. Keep reading →

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