Booz Allen Hamilton

9/11 Management Lessons: #3 Process Oversight, Effect Key To Mission

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While in the throes of merging multiple agencies and thousands of employees nearly a decade ago, DHS and ODNI leaders became so focused on the mission — keeping Americans safe — that key management functions often fell through the proverbial cracks and ultimately weakened capabilities.

Management, it appears, is central to mission. That’s Lesson Three in a report released this week by the Partnership for Public Service and Booz Allen Hamilton detailing four lessons from the creation of and subsequent problems within the Department of Homeland Security and the Office of the Director of National Intelligence. Keep reading →

 /  Published September 1, 2011 at 4:30 PM

9/11 Management Lessons: #2 Leaders Must Embed Vision, Values

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The experience of DHS and ODNI suggest leaders must imbed the vision and values in the new organization for it to gain traction and succeed, but that doing so might rank among the most challenging tasks.

Intangible elements, or the “soft stuff,” such as communicating a new culture and identity while remaining sensitive to tradition, are often the toughest to tackle. Keep reading →

 /  Published August 31, 2011 at 4:30 PM

9/11 Management Lessons: #1 – Chain Of Command Can’t Stand Alone

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An in-depth analysis of flaws in DHS and ODNI reorganization efforts shows both would have benefited from strong leadership to articulate the mission and the reasons for change, guide the transformation, and meld together disparate entities and management approaches.

Essentially, chain of command is necessary, but not sufficient. Keep reading →

 /  Published August 30, 2011 at 4:00 PM

Cyber Intelligence: Another Successful Attack By Anonymous

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COMMENTARY:
This year Anonymous has become very well known after successfully compromising several web systems. The hacking collective known as Anonymous is thought to have more than 1,000 active members. This group recently released more than 1,000 stolen files that totaled hundreds of megabytes in size.

The digital documents are said to top 390 megabytes in size and contained reports related to NATO, the US Army and personnel files were posted for download and as proof of their efforts. Keep reading →

 /  Published August 2, 2011 at 3:20 PM
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