Workforce


The federal government is falling short in the eyes of its employees when it comes to strategic management, the ability to hire people with the right skills and come up with plans to achieve critical goals.

The 2012 “Best Places to Work in the Federal Government” survey produced by the Partnership for Public Service found that on a scale of 100, employees government-wide gave agencies a rating of just 54.7 for strategic management, down from 56.8 in 2011. Keep reading →


With pay frozen, job openings left unfilled and fewer contracts awarded, it’s no surprise the 2012 employee satisfaction survey reflects lagging morale among federal workers.

“In terms of job satisfaction, federal workers don’t have the resources to do their jobs as well for the public,” said John Palguta, the Partnership’s vice president for policy.
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This is one in a series of reports on the 2012 Best Places to Work in the Federal Government. For more news and insights on innovations at work in government, please sign up for the AOL Gov newsletter. For the quickest updates, like us on Facebook.
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I am an American Muslim NASA employee who grew up in a suburb of Cairo, Egypt. I have always strived to live by three simple principles: Please God and you will please all. Education is the key to opportunity. Serve others with compassion and kindness.

If one thinks about these principles, it is very simple. You have general guidance about values and ethics from God and his books, self-determination by education, and a sense of social responsibility. Keep reading →


A sizable majority of federal employees believe they have the skills to do their jobs and fulfill their agency missions, according to the 2012 “Best Places to Work in the Federal Government” report released by the Partnership for Public Service.

Among 10 workplace categories that drive employee satisfaction working for government, employees government-wide gave the match between their skills and mission the highest rating, with a score of 77.3 on a scale of 100. This was a slight drop from 2011 when the score was 78.6.
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This is
one in a series of reports on the 2012 Best Places to Work in the Federal Government. For more news and insights on innovations at work in government, please sign up for the AOL Gov newsletter. For the quickest updates, like us on Facebook.
_____________________________________________________ Keep reading →

What seemed like a simple objective, to develop and issue a standardized, electronically-verifiable identification card for civilian agency personnel, continues to encounter a barrage of technical and cultural challenges at a time when identification has become a critical component in the government’s efforts to embrace mobile and remote computing.

Despite the government’s aggressive push under the Identity, Credential and Access Management (ICAM) plan, only three departments are above minimum fielding levels and using the civilian personal identity verification (PIV) cards, said Paul Grant, director for cybersecurity policy in the Office of the DOD Chief Information Officer. And it remains unclear when the cards will be universally fielded across the civilian government. Keep reading →

Top-notch leadership is a critical component not only for achieving higher performance in government, but also for driving employee satisfaction. Keep reading →

The “Best Places to Work in the Federal Government” report released today highlights NASA, the Federal Deposit Insurance Corp. and the Surface Transportation Board among agencies with top rankings, but it also found growing discontent among public servants. Keep reading →


Initially, when I started working for NASA, I can’t say that there was something that inspired me. I longed to return to my career field of procurement, and an opportunity became available at NASA. The inspiration came later, as I became more involved with the programs and projects I supported.

I began my career at NASA in 1998. While preparing to move to California, I applied for a contract specialist position at NASA Ames Research Center. Initially, there were conversations with Human Resources and Procurement management. However, many months went by without any contact. By this time, I assumed the job had been filled and applied for a job with the Department of Education in San Francisco. One day, I received a call from Ames’ Human Resources inquiring if I was still interested in a position with NASA. I was quite surprised to receive the telephone call, but very happy. They explained that shortly after our last conversation, a hiring freeze had been invoked. I expressed my continued interest, as I enjoyed procurement work and was eager to return to it. Within a month, I was hired as a contract specialist at Ames. I could not have been more thrilled. Shortly after, I resumed my role as a contracting officer in the Acquisition Division. I later served as the Acting Branch Chief for Business and Operations, and occasionally as the Acting Deputy Division Chief for Acquisition. Keep reading →


Although I wasn’t sure just what type of engineer I wanted to be, at an early age I knew that I wanted to be one when I grew up. It has always fascinated me to figure out how things worked, what contributed to making them work, and why things function the way that they do. My interest in engineering stemmed from attending enrichment programs within my county during the summers while I was in fourth to eighth grades. Through participation in these programs, I was able to start honing my math, science, English, foreign language, sports and technology skills at an earlier age than most of my counterparts. Of all these activities, my interest and curiosity was always peaked within the technology field. I quickly excelled in this field and it became my favorite because it challenged me to think outside of the box, provided me firsthand experience with developing and creating projects, and introduced me to problem solving. It’s amazing, but I can still remember to this very day working on my first project – building a model rocket. Although it didn’t launch just right, I remember being proud when it ignited and took off from the ground. From that point on, science, technology, engineering and mathematics (STEM)-related activities and projects became a priority in my life, and I set a personal goal to become an engineer. My goal was achieved when I graduated with my Bachelor of Science in Industrial Engineering from Florida Agricultural & Mechanical University (FAMU) in May 2003. Today, I am an Aerospace Quality Engineer within the Safety and Mission Assurance (SMA) Directorate at NASA’s Kennedy Space Center (KSC).

Aside from becoming a part of the NASA family in July 2004, one of the proudest moments of my life came upon graduating from FAMU. When I graduated, I became the fourth generation within my family to complete studies at FAMU. In addition, my graduation marked another important achievement: I became the first female engineer within my family’s history. My family has continually strived and believed in educational excellence, but in over 50 years and through the many generations that preceded me, I was the first female engineer! Not only had I fulfilled my goal of becoming an engineer, I set a new record as well! I was ecstatic! Prior to my obtaining my engineering degree, it seemed as though engineering was a man’s field within my family. It felt great to break this perception and accomplish something that no other woman in my family had. While I was growing up, my family members tried to persuade me to pursue nursing, education (teaching), or business administration, but none of them appealed to me. This moment is one of the most fulfilling in my life because it was something that I earned on my own. No one gave it to me. I had to work hard and persevere to obtain it. It was also a moment that I could give testament to those that said that “I would not amount to anything” because I was raised in an “unbalanced” family that I could do anything that I put my mind and effort to. Keep reading →


My father served in the Marine Corps, so we moved a lot during my childhood. Making friends and just fitting in were huge challenges because of my family’s transient lifestyle. I found solace in my schoolwork and excelled in math and science but never thought about working for NASA.

In the 1970’s, girls were encouraged to get married or pursue a career as a nurse or a teacher. My parents did not graduate from high school, so they were unable to provide career advice, and I wanted to go to college. I earned a bachelor’s degree in elementary education but decided teaching was not the career for me.

I then decided to apply to a graduate school program in organizational behavior, but was rejected. This was a major disappointment as I did well in my behavioral classes and was even friends with the professor who had encouraged me to apply for graduate school. I was then encouraged to apply to the Masters of Business Administration program, but was rejected again, leaving me with a near zero self image. I was totally lost and unsure of what to do next.
I spoke to another graduate school official who recommended the Masters of Public Administration program, and figuring I had nothing to lose, I applied. Fortunately, I was accepted and later realized the MPA program was right for me.

In the last year of graduate school, I was selected for the Presidential Management Intern Program, a two-year internship with the federal government. I received interview requests from various agencies but was surprised when NASA called, since I was neither an engineer nor a scientist. They explained that NASA required all types of skills. I was honored and excited at this possibility.

I chose NASA and was assigned to the Office of the Chief Financial Officer at NASA Headquarters. I began in June, which is the peak of the budget process for the agency. My initial assignments were making copies, collating presentations and sitting through seemingly endless budget meetings.

My major responsibility was to coordinate the updating of the Chief Financial Officer’s budget book. The task was challenging since some of the analysts did not like to be reminded of the due dates! One analyst did not give me his budget book pages, and I was afraid to tell the boss that the book was not completed on time. My poor judgment resulted in him carefully explaining to me the importance of meeting deadlines. He explained that the due date was part of a larger integration process, and that even if the product is incomplete it should always be submitted on time with as much information as possible. I have always remembered this cardinal rule, and have taught this to the analysts I have trained.

After I completed my internship, I became a resource analyst in the International Space Station Freedom program office where I was responsible for specific Center budgets. I thoroughly enjoyed my job as I learned so much from working with the engineers. I gained knowledge of the engineering development cycle, participated in the formulation of an integrated master schedule and learned about the program office portion budget process.

When the space station office moved, I made a major career change by transferring to the Stennis Space Center to become their Resources Management Officer. Though I was only there for 18 months, I thoroughly enjoyed working with the employees and learning about the operations at a NASA center.

In 1993, I moved to the Dryden Flight Research Center to become its Chief Financial Officer. Since the office had just been created, I wrote position descriptions, hired my management team, developed processes and worked to form a cohesive team. These were challenging but rewarding times, and I was fortunate to work with very talented employees.

Since 2001, I have served as Dryden’s Associate Director for Management, recently renamed Director for Mission Support, responsible for mission support offices such as acquisition, finance, facilities, protective services and strategic communications, ensuring that these offices provide efficient and effective support for the programs. The most satisfying part of my job is solving problems and providing needed support to accomplish the center’s mission. My proudest achievement was establishing the mission support offices as a cohesive leadership team rather than a group of individual offices.

After working 28 years at NASA, I have learned some important life lessons, such as not giving up after experiencing failure and maintaining resilience. I found the courage to speak up, and asked questions or made statements that everyone else was thinking yet reluctant to share. I have strived to always do my best since my work is a reflection of not only myself but also of my organization. Most importantly, I have learned that as a team we can handle any challenge if we work together, which has given me the confidence that we as an agency will figure out what the next step in human spaceflight will be.

I have been lucky to work at NASA and have seen some pretty cool airplanes too, such as an SR-71 flyby while standing by the runway. I have also witnessed the record Mach 7 flight of the X-43 that made the Guinness Book of Records, and watched four space shuttle launches, two landings and the takeoff of the 747 shuttle carrier aircraft three times with space shuttles mounted atop. In May 2010, I saw the successful launch abort test of the Orion crew capsule. Recently, I observed the first open door flight of the SOFIA 747 aircraft and in my time at Dryden I have been fortunate to see numerous airplane flyovers – opportunities I could never have foreseen when I started with NASA.

For the next generation, I want young girls to know that there is a myriad of career opportunities available. I especially like to talk to children of color so they can see someone like themselves working for NASA, something I never experienced when I was growing up. I enjoy sharing my life story in hope that it shows the importance of an education as well as seizing upon life’s opportunities and persevering when disappointments happen.

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