This is one in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features a finalist for the Homeland Security medal , director of Disaster Services for the Corporation for National and Community Service, and her AmeriCorps team.

Within hours after the nation’s deadliest tornado in nearly 60 years ripped through Joplin, Missouri, killing 161 people and destroying some 7,000 homes and businesses, the first team of AmeriCorps members arrived on the scene to lend a helping hand. Keep reading →