Veterans Health Administration

Dr. Stephan Fihn is sitting on the edge of a revolution at the Department of Veterans Affairs, where big data is becoming easily accessible for clinicians and analysts throughout its 160 hospitals.

Fihn (pictured above) is director of Business Intelligence and Analytics for the Veterans Health Administration and a practicing physician at the VA Puget Sound Health Care System in Seattle, where he is helping to develop as well as benefiting from the VA’s big data warehouse. Keep reading →

The Department of Veterans Affairs is turning iPad technology into a potent tool to help caregivers track medical care for veterans that could become the road map for how to provide mobile services across the federal government.

The iPad pilot goes live Sept. 1 with a plan to loan 1,000 Apple Inc.’s iPads to caregivers keeping watch over medical needs for veterans injured while serving after the Sept. 11, 2001, terrorist attacks. Keep reading →


This is the second of a series of profiles on the nine standout public servants who received Samuel J. Heyman Service to America Medals (Sammies) honoring their high-impact contributions to the health, safety and well-being of Americans at a Washington, D.C. gala September 15. The awards, presented by the nonprofit Partnership for Public Service, are among the most prestigious honors given to America’s civil servants. This profile features the winner of the career achievement medal, Alfonso Batres, chief officer of the readjustment counseling service for the Veterans Health Administration.

Alfonso Batres’ career has been dedicated to one important mission-addressing the needs of our nation’s veterans and their families. Keep reading →