While 23 out of 24 major federal agencies now routinely use Facebook, Twitter and YouTube to interact with the public, a new report by the Government Accountability Office released Thursday warned that only seven of the 23 agencies had taken necessary safeguards to protect against malicious activities.

The new report highlighted what amounts to mixed progress in agencies’ effort to use social media to inform and engage the the public, citing concerns in managing and identifying federal records, protecting personal information, and ensuring the security of federal information and the systems that host that information. Keep reading →