Two separate, recently released surveys of the quality of federal government Web sites and e-government found some striking strengths in performance, including in comparison with private-sector sites. But they also revealed shortcomings in key areas, such as search engine capability.
The U.S. E-Government Website Quality Report, by ActiveStandards and WelchmanPierpont, gave government sites relatively high marks for accessibility and usability. The report also cited a majority of sites performed poorly in search engine optimization. Keep reading →