The National Weather Service, FEMA, and other federal agencies have come along way in using the Internet and mobile applications to inform and interact with citizens during natural disasters.

The ability of agencies and other relief organizations to rally during a crisis, however, is frequently hamstrung by technical and organizational challenges that inevitably arise in the midst of the crises. Large volumes of traffic can overwhelm or crash websites. Key personnel may themselves be unable to access networks remotely due to the impact of disasters. And data sources can also get backlogged. Keep reading →