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The Partnership for Public Service honored the nine winners of this year’s Samuel J. Heyman Service to America Medals at a Washington, D.C. gala Thursday evening.

This video features Nael Samha and Thomas Roland, Jr. of U.S. Customs and Border Protection, winners of the Homeland Security medal. Samha and Roland created a smartphone application that allows customs and border agents in the field to access law enforcement databases in real time, which has led to enforcement actions against more than 450 drug traffickers, weapons smugglers, illegal aliens and potential terror suspects since March 2010. Keep reading →

This is one in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features Homeland Security medal finalists from U.S. Customs and Border Protection Nael Samha, program manager in the Office of Technology, and Thomas Roland, Jr., program manager in the Office of Field Operations.

After an airline passenger flying from Amsterdam to Detroit on Dec. 25, 2009, attempted to set off plastic explosives sewn in his underwear, the Department of Homeland Security ordered a full-scale review of the way federal agents screen and target individuals entering and leaving the United States. Keep reading →


The Defense Department has launched a barrage of programs across the services to provide its civilian and uniformed personnel with mobile devices. Overseeing this vast and varied process is the Defense Information Systems Agency, which is responsible for running many of the department’s mobile pilot programs and setting up the infrastructure to provide applications and services to warfighters.

The head of DISA and top technology officers outlined how individual agencies fit into those efforts at the Defense & Security Mobile Technologies Symposium in Washington, D.C. last week. Keep reading →


Behind the IT systems that support civilian and defense agencies are a corps of administrators and information security specialists charged with operating those systems securely.

And behind them are organizations that help train and certify them and, as one organization did last night, recognize their efforts. Keep reading →