This is one in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features a finalist for the National Security and International Affairs medal Richard Boly, director of the Office of eDiplomacy at the Department of State in Washington, D.C.

The State Department is making innovative use of social media and online platforms to change the way employees communicate, share information and reach outside their own boundaries. Keep reading →