Janet Hale

While in the throes of merging multiple agencies and thousands of employees nearly a decade ago, DHS and ODNI leaders became so focused on the mission — keeping Americans safe — that key management functions often fell through the proverbial cracks and ultimately weakened capabilities.

Management, it appears, is central to mission. That’s Lesson Three in a report released this week by the Partnership for Public Service and Booz Allen Hamilton detailing four lessons from the creation of and subsequent problems within the Department of Homeland Security and the Office of the Director of National Intelligence. Keep reading →