Citizens in seven leading countries suggest that the gap between government and the private sector is narrowing when it comes to delivering services electronically, according to a newly-released study.

Though the research reaffirms that governments have more work to do-and that some nations, such as Singapore, are much farther along than others in serving citizens electronically-the study’s findings also suggest that governments have come farther in their game of catch up with the private sector than many observers have suspected. Keep reading →