The days of government-issued BlackBerrys may be waning, but the reason may have less to do with the overwhelming popularity of iPhones and Android-operated devices than with the growing maturity of back-end systems used by agencies to manage their mobile devices.

For the General Services Administration, having an approved and functioning mobile device management system in place was a crucial component in its decision in recent weeks to begin offering its employees a choice over which smartphones and tablets they may use for government work. Keep reading →