FedsAtWork

This is the first in a series of profiles on the 2012 Samuel J. Heyman Service to America Medal finalists. The awards, presented by the nonprofit Partnership for Public Service, recognize outstanding federal employees whose important, behind-the-scenes work is advancing the health, safety and well-being of Americans and are among the most prestigious honors given to civil servants. This profile features a finalist for the Science and Environment Medal, Dr. Neal Young, Chief of the Hematology Branch, National Heart, Lung and Blood Institute at the National Institutes of Health.

Dr. Neal Young is the world’s leading expert in the field of bone marrow failure, engaging in groundbreaking research that has led to life-saving treatments for a rare and deadly blood disorder known as aplastic anemia. Keep reading →

The sinking of the passenger liner Titanic in 1912 has mesmerized generations. It was so intriguing to NOAA maritime archaeologist James Delgado, he eventually led the hunt in 2010 to get answers about what happened when the Titanic hit an iceberg and sank a century ago.

Using 21st century technology, Delgado, 56, was the chief scientist on the ship that monitored robots diving, photographing and collecting data at the bottom of the sea with high-tech tools to develop an electronic archaeological site map that will be completed by next year. Keep reading →


The economic problems of the past few years have taken their toll on local governments, including police departments that have been forced to layoff or furlough law enforcement officers and cut back on services that could put public safety at risk.

At the Department of Justice’s Office of Community Oriented Policing Services (COPS), Katherine McQuay (pictured above) and Zoe Mentel (pictured below) teamed up to help address this issue by building innovative partnerships between the private sector and local law enforcement officials. Keep reading →


Taryn Guariglia, an unassuming but relentless Internal Revenue Service (IRS) special agent, led the complex investigation that resulted in the indictment, guilty plea and 50-year prison sentence of South Florida lawyer Scott Rothstein, the flamboyant mastermind of a Ponzi scheme that fleeced investors of an estimated $1.2 billion.

Within days after Rothstein fled to Morocco on a private jet in 2009 , just as his massive swindle was unraveling, Guariglia worked closely with prosecutors and a team of IRS and FBI agents to quickly amass the necessary evidence to charge Rothstein with racketeering, money laundering, and mail and wire fraud. Keep reading →

For Teri Takai, the key to overseeing cybersecurity for the world’s largest defense organization is striking a delicate balance between enabling mobility and safe-guarding information that is often crucial to national security. In her role as the Department of Defense’s chief information officer, she must also convince a widely diverse group of constituents that a shared approach is best.

DOD has always had a highly mobile workforce, but the proliferation of mobile devices is radically altering the department’s already challenging security environment.
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This article originally appeared in the latest edition of CGI Initiative for Collaborative Government‘s Leadership journal. For more news and insights on innovations at work in government, please sign up for the AOL Gov newsletter. For the quickest updates, follow us on Twitter @AOLgov.
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Since the end of the Cold War more than 20 years ago, senior civilian and military leaders, our allies and the business community have criticized the nation’s export control system as being unnecessarily cumbersome and counterproductive. Instead of benefiting American interests, they said, it has done a poor job protecting sensitive technology while blocking U.S. manufacturers from legitimately selling less vital products to buyers overseas.

Brian Nilsson, a Commerce Department employee on detail to the White House, accomplished what many had tried and failed to do in the past-he brought together stakeholders with entrenched interests to design and begin implementing a new system that will more effectively protect our national security and help American businesses compete in the global marketplace. Keep reading →


Becoming a whistleblower is often a risky and difficult path for federal employees, and so is finding the truth and protecting those who have exposed wrongdoing from being fired, punished or harassed.

Dan Meyer, director of civilian reprisal investigations with the Office of the Inspector General at the Department of Defense (DOD), took the job of protecting whistleblowers to new and often perilous territory — the Pentagon’s intelligence and counterintelligence communities and the murky world of top secret or “black” programs. Keep reading →


In December 2010, the U.S. Senate ratified a new Strategic Arms Reduction Treaty (New START) with Russia, a significant breakthrough that requires a scaling back of Cold War-era nuclear arsenals and the resumption of mutual inspections that lapsed in 2009.

Working behind-the-scenes on this important arms control treaty was Paul Dean, a State Department lawyer who is credited as one of the legal architects of the accord. During a two-year period, Dean participated in the bilateral negotiations, helped draft the treaty, wrote a 200-page legal analysis, provided legal counsel and solutions to vexing issues during the Senate ratification debate, and then worked to ensure final Russian approval.

“You have negotiators that discuss the concepts, but you then need someone to frame it into a binding legal document-that’s what Paul did,” said Harold Hongju Koh, the State Department legal advisor.

He was the lawyer best suited to work the delicate national security and political issues, resolve those issues and to help ensure the treaty would be ratified,” said Highsmith. “He is what service to America is all about.” – Newell Highsmith

Newell Highsmith, an assistant legal adviser at the State Department, said Dean had “great mastery and confidence of the subject matter,” and worked closely with various U.S. agencies, including the intelligence and defense communities. He said Dean also developed a rapport with his Russian counterparts, solved problems for policy negotiators and later gained the confidence of members of the Senate during the politically-charged ratification debate.

“He has a willingness to take ownership and make himself the go-to person, the person everyone goes to for advice,” said Highsmith. “Paul had the right creativity to do that and not undermine principals, while working on complex and politically touchy issues.”

Dean spent six months in Geneva taking part in the negotiations with the Russians, serving as one of two legal counsels to the large U.S. inter-agency team. His duties included providing advice on the legal ramifications of various proposals and options, and ensuring that language in the English and Russian versions of the treaty carried the same legal meaning.

After negotiations were completed, Dean worked to complete a transmittal package for the U.S. Senate, finding creative ways to address senatorial concerns while protecting presidential prerogatives. Through the summer of 2010, he worked on answers to nearly 1,000 written questions from senators, prepared administration witnesses for hearings and negotiated with key senators and staff to find solutions to several last-minute challenges.

“Many of the proposals from senators raised legal and policy questions, requiring Paul to devise clever on-the-spot solutions that were acceptable to parties with vastly different interests,” said Koh.

Dean said getting the treaty through the Senate was, at times, “pretty confrontational,” and he saw his role as stepping in with legal advice and ideas to “moderate the process.”

“There was a vigorous debate about the substance of the treaty, in particular, the treaty’s impact on U.S. missile defenses. I walked Senate staff through the treaty’s detailed provisions to help assuage their concerns,” said Dean.

After the 71-26 ratification vote, Dean worked closely with his Russian counterparts to help ensure approval by the Russian legislature. Again, he worked to alleviate Russian concerns, answering questions about the tough debate on Capitol Hill and some amendments that were made to the Senate’s Resolution of Advice and Consent. He engaged in a series of direct talks with the Russian legal adviser, helping persuade officials in Moscow to take important U.S. concerns into account and showing that the essential obligations of the treaty had not changed.

Dean began his legal career at a prestigious Washington corporate law firm just days after the Sept. 11, 2001, terrorist attacks, an event he said inspired in him a sense of obligation to devote his energy and talents to a greater purpose.

“I have a clear memory of talking with friends about foreign policy issues and thinking, ‘we should be a part of that,'” said Dean, who began working at the State Department in 2003.

Highsmith said Dean has proven himself to be a creative thinker, and someone who could “see problems before they arise.”

“He was the lawyer best suited to work the delicate national security and political issues, resolve those issues and to help ensure the treaty would be ratified,” said Highsmith. “He is what service to America is all about.”

Paul Dean was a 2011 Service to America Medal finalist for the National Security and Internatioal Affairs category. This award recognizes a federal employee for a significant contribution to the nation in activities related to national security and international affairs (including defense, military affairs, diplomacy, foreign assistance and trade). This medal is accompanied by a $3,000 monetary award.

Photo credit: Sam Kittner


As the firewalls and silos that made up an obstructive government of the past have come down, Bev Godwin’s been working to entice the public to interact and absorb information via web and social media tools.

As director of GSA’s Federal Citizen Information Center (FCIC), Godwin helps federal agencies develop, promote and distribute useful communications on many channels – USA.gov, GobiernoUSA.gov, 1-800-FED-INFO, email, web chat, social media, publications online or by mail, and on laptop, mobile, and e-reader. Keep reading →


On Jan. 31, 2000, Alaska Airlines Flight 261 plunged 18,000 feet into the Pacific Ocean, killing all 88 people on board. This was also Sharon Bryson’s first day as head of a National Transportation Safety Board (NTSB) program that assists survivors and family members of those killed in transportation disasters.

Bryson quickly grabbed her “go-bag” and headed to the West Coast to support the distraught families of the victims, a crucial but heart-wrenching task that she has undertaken more than 140 times. Keep reading →

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