As we enter a new year, with new challenges and opportunities, The American Management Association (AMA) Enterprise Government Solutions has noticed certain trends and recurring topics of interest among our government customers. We’d like to share our top five training tips for 2012 for government training and development organizations:
- Make telework training for supervisors and teleworkers a priority.
- Confirm training is included in your disaster preparedness plan.
- Invigorate your leadership development training.
- Review succession plans.
- Recognize the value of Emotional Intelligence.
Government organizations have been moving at different paces to implement telework programs since the passage of the Telework Enhancement Act of 2010. As we move through the winter months, many organizations are implementing lessons learned from last year’s ‘Snowmageddon,’ when telework often made the difference in an organization’s ability to continue to support its mission. An added bonus: surveys confirm that effective telework programs increase employee satisfaction. Keep reading →