The General Services Administration has done the equivalent of expanding from a busy brick-and-mortar book store to a burgeoning e-reader business akin to a mini-Amazon that has already saved the government tens of thousands of dollars.

Until recently, the public used the mail to request printed documents from the GSA’s distribution site in Pueblo, Colo., where government’s printed copies are stored. The site continues to operate, handling millions of print requests. Keep reading →