citizen services

Three months after the White House’s release of the Administration’s Digital Government Strategy, Federal Chief Information Officer Steve VanRoekel used the occasion to reiterate the need for government to rethink its approach to providing information and services to the public and declared “agencies are making great strides” toward a vision of digitally-delivered services.

Writing in a White House blog posted this morning, VanRoekel cited the Census Department’s release of a mobile application, and and an application programming interface, aimed at developers, as an example of the progress agencies are demonstrating in moving forward on the Digital Government Strategy released in May. Keep reading →


The Department of Health and Human Services (HHS) is trying to do for the public what the Department of Veterans Affairs (VA) did for veterans by building on the VA’s popular “Blue Button” application, allowing patients to get their medical records electronically on their mobile devices.

The “Blue Button” mashup challenge will be designed to bring “health information to the masses,” said Farzad Mostashari, MD, the national health information technology coordinator. It will allow anyone whose doctor keeps computerized records to get those records on mobile devices like phones, tablets and laptops. Keep reading →

New York City has entered into what it’s calling a strategic technology partnership with Microsoft Corp. to aggregate and analyze public safety data in real-time, and provide law enforcement officers with a comprehensive view of emerging terrorist threats and criminal activity.

Announced today by Mayor Michael Bloomberg and NYPD Police Commissioner Raymond Kelly during a press briefing inside the Lower Manhattan Security Command Center, the new Domain Awareness System will feed real-time data from the city’s existing infrastructure of security cameras, radiation detectors, license plate readers, and 911 calls onto a dashboard of large screen displays located at the command center. Keep reading →

The federal government’s chief information officer, Steven VanRoekel, said his office, the Federal CIO Council, the Federal Web Managers Council, and various agencies have “hit the ground running and are already hard at work” implementing the Obama Administration’s new Digital Government Strategy formally announced May 23.

Writing in a White House blog posted last night, VanRoekel said: Keep reading →

NIH’s Dr. Donald A.B. Lindberg, pictured in front of a display of the National Library of Medicine’s Visible Human Project.

This is the second in a series of articles examining how NIH, among other government agencies, is infusing innovation into the federal workplace. Keep reading →


Officials at ElectionMall Technologies Inc. are counting on cloud computing to help achieve company’s the goal of giving candidates-from those running for national positions to candidates in school board elections-the tools they need to manage efficient and effective political campaigns.

The company, founded in 1999, has migrated its suite of Web-based campaign and election applications to Microsoft’s Azure cloud computing platform and formally released Version 2 of the suite, called Campaign Cloud, this week. Keep reading →


“The unthinkable has become thinkable,” a senior federal procurement official declared today as agencies consider new technology solutions in the face of increasingly stark budget choices.

“Five years ago, decisions we would not touch,” such as giving up control over agency IT systems,” today are on the plate and (we are) seriously considering,”said Mark Day (pictured at left above), director for Strategic Solutions the General Service Administration‘s Integrated Technology Services, a part of the GSA’s Federal Acquisition Service. Keep reading →


All of Minnesota’s executive branch government employees are now working in a cloud environment, enabling the state to more effectively collaborate across agencies, reduce costs, expand its IT abilities, improve citizen services, and increase security.

The move involves 35,000 employees in more than 70 executive agencies using Microsoft Office 365 to securely access email, share calendars, IM, video conference and collaboratively work on projects over the web. It is the largest state deployment of the technology, said Stuart McKee, CTO, US State and Local Government, Microsoft. Keep reading →


WASHINGTON (CNNMoney) — The U.S. Postal Service wants small businesses to send more direct mail, a.k.a. junk mail, to help the beleaguered agency expand its revenue stream by hundreds of millions of dollars.

In a campaign called “Every Door Direct Mail,” the Postal Service is touting a year-old online tool to help small businesses micro-target direct mail. The Web tool allows firms to tap customers by neighborhood or zip code without names or addresses. Keep reading →


Mobile technology will clearly take a higher profile role as federal leaders develop IT plans in the coming year, but it was clear from several who spoke on the topic Thursday that strategies vary widely between agencies.

Speakers at a mobile government summit at the Hotel Monaco in Washington, D.C., said mobility plans must be integrated into ongoing efforts rather than evolving as a separate entity. (See related story, “Federal Mobility Plan Takes Shape.”) Keep reading →

Page 4 of 71234567