To mark the 10th anniversary of 9/11, the Partnership for Public Service, with Booz Allen Hamilton, released a new report in which it draws key management lessons, based on interviews with government leaders and other experts about the creation and ensuing operation of the Department of Homeland Security and the Office of the Director of National Intelligence.

From the research, four basic themes emerged that go beyond how an agency is organized and that Breaking Gov has summarized and detailed in a series of articles. They involve the role of leadership and need for across-the-board management buy-in to the new order; intangible but essential issues involving creation of a new culture and value system; the need to elevate the importance of management issues as a means of successfully implementing policy; and the role of congressional and White House politics in determining the effectiveness of a new organization.