President Obama recently issued a Presidential Executive Order to all federal agencies to streamline processes and improve customer satisfaction with plans due to the Office of Management and Budget by this October.
How exactly do we improve customer satisfaction in government agencies? Great service in government is harder to provide and sustain than it is in private industry. Keep reading →
Six Essential Elements to Government Customer Service
By Wendi Pomerance BrickPresident Obama recently issued a Presidential Executive Order to all federal agencies to streamline processes and improve customer satisfaction with plans due to the Office of Management and Budget by this October.
How exactly do we improve customer satisfaction in government agencies? Great service in government is harder to provide and sustain than it is in private industry. Keep reading →