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A new survey suggests apps lose value and become costly if they perform slowly, fail altogether or are overwhelmed with users. But third-party monitoring could be the solution for to save money and ensure reliability of increasingly essential government agency apps.

The Government Business Council’s “Industry Insights” survey noted that agencies such as the Office of Personnel Management and the Department of Veterans Affairs ran into trouble when apps were overwhelmed and shut down. Such instances, GBC notes, undermines the agency’s mission and public trust. Keep reading →


For all of the difficult and complicated issues facing the federal government in the past year, the commitment to Serving Citizens shined through.

Nine civil servants (pictured above) were awarded the prestigious Samuel J. Heyman Service to America Medal from the Partnership for Public Service. Keep reading →

This article, from American Enterprise Institute scholar and frequent AOL contributor MacKenzie Eaglen, looks at the increasingly likely consequences of the fiscal cliff. It originally appeared as part of an Breaking Defense series of 2013 forecasts. Keep reading →


As one of our contributors wrote recently, it is one of the most challenging times in American history to be part of a government bureaucracy.

A dysfunctional congress offers little or no support; agency budgets face gutting as the nation stares down a fiscal cliff; hiring freezes and the looming shadow of furloughs threaten to turn the government’s talent pool stagnant.
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With talk of a fiscal cliff and sequestration, what’s already typically known as the hottest topic in government became a scorcher in 2012.

Federal Spending has taken on more scrutiny than ever before.
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Federal leaders cannot escape The Cloud.

It’s possible every conference on any federal leader’s 2012 calendar offered at least one session on the topic for very good reason.
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The drive toward mobile technology reached race car speeds this year. Keep reading →

No doubt big data has been one of government’s big stories in the past year. Keep reading →


As we reflected on our 2012 coverage, a few issues stood out as particularly pivotal in today’s government community. We’ve gathered the best of our Breaking Gov articles highlighting those hot topics.

Big data, the cloud and mobile technology were clearly at the forefront of federal minds in the past year as powerful and promising tools to reduce expenses, increase efficiency and improve services. Keep reading →

In a follow up report to the Digital Government Strategy, the Federal CIO Council conducted a survey and interviewed 21 agencies on their use of mobile technologies. The “Report on Barriers, Gaps, and Opportunities for Government Use of Mobile Technology” addresses Milestone Action 10.2 of the Digital Government Strategy which aims to “evaluate opportunities to accelerate the secure adoption of mobile technologies into the Federal environment at reduced cost.”

The results offer insight into three key considerations for the use of mobile technologies: opportunities and barriers; gaps; and risks, threats, and vulnerabilities. Keep reading →

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