FRLA

Not long after Sheila Bair was appointed to chair the Federal Deposit Insurance Corporation in 2006, senior officials at the FDIC sat down in a series of meetings to discuss what to do about a disturbing statistic.

“We couldn’t figure out why our agency was 25th in the rankings” of employee satisfaction, recalled Ira Kitmacher, manager for culture change and senior adviser at FDIC. Keep reading →