Tom Van Essen, New York City’s fire commissioner on September 11, 2001, recently stated that emergency communications were no better today than in 2001. But the problem isn’t a lack of advanced technology or capability. Rather, it’s an issue of too many people calling at the same time when disaster strikes, which results in flooded networks.

With ever-smarter phones, more users and more services, we expect that the need to communicate in an emergency will continue to overwhelm existing networks. Keep reading →