The District of Columbia’s Public Service Commission recently joined the emerging ranks metropolitan government agencies delivering service information to the public via a mobile application.
“The PSC is proud to be one of the first public utility commissions in the country to provide a mobile app to consumers,” said Chairman, Betty Ann Kane. “With a single tap of the finger, District residents will have faster and easier access to information that impacts their daily lives.”
The D.C. Public Service Commission is an independent agency established by Congress in 1913 to regulate electric, natural gas, and telecommunications companies in the District of Columbia. The service serves residents as well as government and business customers.
The “PSC on the Go” app fulfills Mayor Vincent Gray’s key goal of connecting District residents with the District government through social networking sites, a PSC official said in a prepared release.
“PSC on the Go,” provides direct access to information about the operations of the PSC, customer choice of utilities, low income discount programs, present and past rates cases, and Pepco outage maps. The app is currently available to users of Android and Apple smartphone and tablet mobile devices.
Commissioner Joanne Doddy Fort stated “By using 21st century technology, the PSC is providing the general public with easier, faster and more comprehensive access to the agency’s information and services. The app allows our staff to be more responsive to consumer needs, and allows residents to stay informed about PSC proceedings and empowers consumers to be more proactive in obtaining information and reporting issues.”
The free app is available now on the PSC website for smartphone and tablet users at http://dcpsc.org/mobile. The app is also available for Android users on Google Play.